Reference

Privacy Policy for your 11zon account

11zon uses account, device and wallet data to run your lobby access, verify withdrawals, protect logins and answer Privacy Policy requests for India.

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11zon Privacy Policy for your 11zon account
REQUEST ROUTES

Reach us about Privacy Policy requests

Privacy requests should reach the team that can verify your profile before touching your data.

Privacy email Email us when you want a copy of account data, a correction to profile details or deletion where lawful. Include the email or phone number on your account so we can match the request without exposing records.
Account chat Use account chat for cookie questions, login alerts or privacy status checks when you are already inside your profile. We will still verify sensitive requests before sharing wallet records or editing identity details.
Wallet support Send UPI, Paytm or PhonePe references through support only when your privacy request concerns a transaction record. We use those references to locate the record, then limit the reply to the verified account holder.
ACCOUNT CARE

Data handling across Live Roulette and UPI

Data care is built into the account journey, from cookie settings on your browser to verification checks before a withdrawal.

Data collection

We collect account and device data only when it supports login, eligibility checks, wallet actions, security alerts or service messages. Each field has a stated purpose, and we do not ask for extra documents without a reason.

Cookie choices

Session cookies keep you signed in, while preference cookies remember language and display choices. You can manage browser cookies, but removing required session cookies may make account pages or privacy forms fail.

Account security

Before changing phone, email or withdrawal data, we compare the request with account history and device signals. This reduces the chance that another person can redirect records connected with Live Roulette, Poker or wallet activity.

Retention periods

Wallet and verification records are kept only while needed for account operation, dispute handling, fraud checks or legal duties. When the reason ends, we restrict internal access or erase the data in line with our process.

Partner access

Payment processors and verification partners receive only the data needed to complete their part of a request. We do not sell your personal data, and partner access is reviewed when the service purpose changes.

Change requests

Ask us to correct, export or delete data through the same contact details linked to your account. We confirm the request, check whether any legal duty applies, and then act on the eligible records.

Privacy Policy questions before you join

These answers explain how our Privacy Policy works before and after you join. They focus on data collection, cookie choices, wallet references, identity checks and contact routes for India. If your situation needs a direct response, message us with your account email or phone number so we can verify you before changing any record. We answer in the same channel unless a safer check is needed.

We collect the data needed to create and secure your account: name, contact details, device signals, cookie IDs, payment references and verification documents when required. We use it for access checks, wallet activity and support.

Yes. Message us from the email or phone number on your account and describe the correction or copy you need. We verify the request before sharing or changing records linked to your profile.

We store transaction references, time stamps, account matching details and support messages tied to wallet activity. We do not publish your payment details, and access inside our team is limited by role.

Cookies help keep sessions active, remember language and detect risky login patterns. You can manage browser cookies, but some session cookies are needed so your account and privacy request forms work.

Retention depends on the record type. Support chats may be shorter, while verification and transaction records may remain for legal, security or dispute reasons before we restrict access or erase them.

You can ask us to delete data that is no longer needed for account operation, legal duties or dispute handling. We will confirm what can be erased and what must stay restricted.

Yes. Account access and eligibility depend on local law and are available where local law permits. That can affect identity checks, location signals and the records we must keep for legal duties.

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